Contact us

Have a question, concern, or just need some help? Reach out, and we'll get back to you within 24 hours.

For returns or exchanges, please contact us below and include your order number in your message so we can assist you faster.

Want to track your order? Head over to our Tracking Page, enter your order details, and get real-time updates.

Office: 1065 SW 8th St #1902
Miami, FL 33130, United States

Support: 1 (800) 495-0769

Email: sales@jordanmercer.com

Customer Support Hours:

Monday - Friday : 9:00 AM – 5:00 PM CEST
Response time: within 24 hours
Closed on Weekends and Major Holidays