Orders can be placed directly through our secure checkout using any available payment option.

If you need to make a change or request a cancellation, please contact us at sales@jordanmercer.com as soon as possible. Once an order has been processed or dispatched, modifications may no longer be possible.

• United States: 5–10 business days
• International: 10–20 business days
  

Processing time: 1–3 business days (Monday–Friday)

Yes. As soon as your order ships, a confirmation email including your tracking details will be sent to you.

We accept Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay and Shop Pay.

Prices are displayed in your local currency when available. The total amount shown at checkout is the final amount charged.

You may request a return within 30 days of receiving your order. Items must be unused and returned in their original condition and packaging.

To initiate a return, please email sales@jordanmercer.com, and our team will assist you with the next steps.